Customer loyalty is considered to play a key role in shifting the focus on how firms can explore ways of creating competitive advantage in the retail market that is hitherto undergoing transformation by use of various ...

Monetary interventions are activities by the Central Banks to control quantity of money and credit supply. However, access to credit by Small and Medium Enterprises (SMEs) has been pinpointed as the most critical hindrance ...

The Kenyan constitution, which established county administrations, was ratified in 2013 There have been several barriers related to the efficiency of county administration resulting from the leadership styles that have ...

Evidence show that innovation and entrepreneurial interventions have accelerated access to financial services to many poor households and many businesses across the globe. However, this fact has remained unclear among ...

One cannot overstate the importance of Life Assurance products' use in the world. In general, Life Assurance offers two main elements in society: protection and savings. However, low insurance penetration in Kenya has led ...

Cost management is concerned with the effective and efficient management of an organization’s assets, liabilities, revenues and cash flow to ensure that organizational goals are achieved. Cost management involves effective; ...

Cost of capital is one of the critical components in the financial performance of firms listed in NSE. Firms listed in NSE have not been able to appropriately choose the right mix of cost of capital, this has negatively ...

The deposit taking SACCOs (DTS) play a vital role in the socioeconomic advancement of countries as they largely use authority they have over the movement of cash from surplus sources to those who need the funds through ...

HR function is bedeviled with a myriad of challenges including a mundane system, low performance, resistance to change and aging workforce that is largely unresponsive to the needs of the customers. For that reason, ...